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Senior Salesforce Business Analyst
hace 2 meses
At Sd Worx, we're committed to bringing people solutions to life. As our Salesforce Administrator, you'll play a crucial role in shaping our Salesforce Suite to meet the needs of our business and users.
Key Responsibilities:- Collaborate with stakeholders to comprehend functional requirements and translate them into technical solutions.
- Ensure users understand and are satisfied with Salesforce configurations.
- Responsible for business requirements gathering, workflow analysis, and user story creation.
- Share business and technical insights with Product Owners.
- Develop and maintain current and future business process flows.
- Use Agile methodology to track projects and coordinate with stakeholders.
- Perform manual user acceptance testing and create complex reports and dashboards.
- Provide technical support to resolve configuration defects and assess readiness to deploy releases.
- Stay informed about Salesforce technology stack developments and innovations.
- Degree holder in IT or related field or equivalent experience.
- At least 3-5 years of experience in a similar role.
- Excellent analytical and problem-solving skills.
- Effective communication and collaboration skills.
- In-depth knowledge of Salesforce Sales Cloud configuration and experience with Azure DevOps.
- Agile thinking and working.
- Ability to work in a multi-cultural and international environment.
We value diversity and welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, and stage of life.
