Salesforce Business Intelligence Analyst

hace 3 semanas


Barcelona, Barcelona, España Dynatrace A tiempo completo

Job Description

We are seeking an experienced Salesforce Business Intelligence Analyst to join our team. As a key member of our team, you will play a crucial role in the configuration and design of Salesforce CRMA solutions.

Under the guidance of the Sr. Manager of Business Systems, you will be responsible for understanding business requirements and processes, and translating these into innovative reporting solutions that are highly usable, scalable, extensible, and maintainable.

You will work closely with our stakeholders, sales, product, and engineering teams to ensure a seamless solution yields the desired outcomes for the business.

This role offers an exciting opportunity to work with a dynamic team and contribute to the organization's growth and success.

Responsibilities

Understand business requirements and processes, and translate these into innovative reporting solutions.

Develop data flows, recipes, and complex dashboards using complex SAQL queries in TCRM.

Build, maintain, and migrate TCRM assets into the Salesforce ecosystem.

Implement and maintain security measures, including row-level and object-level security within Salesforce and CRM Analytics environments.

Stay updated with the latest Salesforce CRMA features and functionalities and incorporate them into solutions as appropriate.

Qualifications

Bachelor's degree in computer science, software engineering, MIS, or related field.

4 years of experience with Salesforce CRMA (formerly known as Tableau CRM Einstein Analytics).

4 years of experience with Visualforce, APEX, and SOQL / SOSL / SAQL.

Solid understanding of CRMA and Salesforce Objects and pulling data from key objects for proper representation.

Solid understanding of CRMA integrations and connectors with other applications (e.g. Power Platform, Power Automate, Snowflake, AWS, etc.).

CRMA certifications (CRMA, Tableau CRM, or Einstein Analytics certifications) are highly preferred.

Salesforce Certifications

Admin, Advanced Admin, Platform Builder, Einstein, Sales Cloud are nice to have and very useful.

Excellent verbal / written communication skills, including an ability to effectively communicate with both business and technical teams.

Understanding of broader systems engineering concepts including data structures, data modeling, database schemas.



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