Customer Support Associate

hace 2 días


Sevilla, Sevilla, España studec A tiempo completo

Company Overview

At Studec, we are committed to delivering exceptional customer experiences. As a Customer Support Associate, you will play a vital role in ensuring our customers receive the highest level of support and service.

About the Role

We are seeking a highly motivated and organized individual to provide support to our customers in Seville. As a Customer Support Associate, you will be responsible for:

• Supporting the organization of meetings and events with customers

• Managing training records and planning Training Center activities

• Scheduling and assisting customers with their needs

• Monitoring budgets and invoices

• Providing support to visits and events as requested

• Managing welcome kit materials

• Organizing courses and meeting rooms

• Providing excellent customer service via phone, email, and in-person interactions

Requirements

To be successful in this role, you will need:

• Advanced user skills in Microsoft Office, with Visual Basic knowledge being an asset

• Fluency in English, with proficiency in Portuguese, French, or Italian

• Excellent communication and problem-solving skills

• Strong teamwork and customer-focused attitude

• Experience in customer service, preferably in a similar environment

Benefits

As a valued member of our team, you can expect:

• A competitive salary of €30,000 - €40,000 per annum, depending on experience

• Opportunities for professional growth and development

• A dynamic and supportive work environment



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