IT Service Manager EA

hace 4 semanas


Madrid, Madrid, España Tk Elevator Iberica Holding, Sl Unipersonal A tiempo completo

About the Role

At Tk Elevator Iberica Holding, Sl Unipersonal, we are committed to delivering exceptional IT services that support our business objectives. We are seeking a highly skilled IT Service Manager EA to join our team and drive service excellence across the organization.

Key Responsibilities

  • Collaborate with regional leads to implement best practices and ensure efficient and effective service delivery.
  • Provide guidance, coaching, and support to regional IT teams to ensure high performance.
  • Backup assistant for any region that requires support.
  • Oversee the delivery of IT services to meet the needs of global users and stakeholders.
  • Collaborate with Infosys SIAM team to ensure seamless service delivery.
  • Ensure that SLAs and KPIs are defined, monitored, and met consistently across regions.
  • Manage relationships with internal and external service providers to ensure seamless service delivery.
  • Develop and implement a Global IT service strategy aligned with the organization's business objectives.
  • Continuously monitor and evaluate the performance of IT services to identify areas for improvement.
  • Lead service improvement initiatives to enhance service quality, reliability, and user satisfaction.

Requirements
  • Proven experience in IT service management.
  • Strong leadership and collaboration skills.
  • Ability to analyze complex problems and develop effective solutions.
  • Excellent communication and interpersonal skills.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

  • IT Service Manager EA

    hace 4 semanas


    Madrid, Madrid, España Tk Elevator Iberica Holding, Sl Unipersonal A tiempo completo

    Job DescriptionAt Tk Elevator Iberica Holding, Sl Unipersonal, we are seeking a highly skilled IT Service Manager EA to join our team. As a key member of our IT department, you will be responsible for overseeing the delivery of IT services to meet the needs of global users and stakeholders.Key ResponsibilitiesCollaborate with regional leads to implement best...

  • IT Service Manager EA

    hace 3 semanas


    Madrid, Madrid, España Tk Elevator Iberica Holding, Sl Unipersonal A tiempo completo

    About the RoleWe are seeking an experienced IT Service Manager EA to join our team at Tk Elevator Iberica Holding, Sl Unipersonal. As an IT Service Manager EA, you will be responsible for leading the delivery of IT services to meet the needs of global users and stakeholders.Key ResponsibilitiesCollaborate with regional leads to implement best practices and...

  • IT Service Manager EA

    hace 4 semanas


    Madrid, Madrid, España Tk Elevator Iberica Holding, Sl Unipersonal A tiempo completo

    About the RoleWe are seeking an experienced IT Service Manager EA to join our team at Tk Elevator Iberica Holding, Sl Unipersonal. As a key member of our IT organization, you will be responsible for ensuring the delivery of high-quality IT services to our global users and stakeholders.Key ResponsibilitiesCollaborate with regional leads to implement best...

  • IT Project Manager

    hace 3 semanas


    Madrid, Madrid, España Electronic Arts (Ea) A tiempo completo

    Job Title: Development ManagerCompany: Electronic Arts (EA)Description:We are seeking a skilled Development Manager to join our team at EA Tiburon Studio. As a Development Manager, you will be responsible for overseeing the project schedule, hiring, and managing a team of Software Engineers, Animators, Artists, and Designers.Key Responsibilities:Manage...


  • Madrid, Madrid, España 2K A tiempo completo

    **About the Role**EA SPORTS is a leading sports entertainment brand, and we're looking for a talented Software Engineering Manager to join our team. As a key member of our engineering leadership, you will be responsible for building and managing a high-performing team of software engineers.**Responsibilities**Lead and manage a diverse and global engineering...

  • IT Service Manager

    hace 4 semanas


    Madrid, Madrid, España Experteer Content A tiempo completo

    Join Our Team as an IT Service ManagerWe are seeking a highly skilled IT Service Manager to lead our team in delivering exceptional IT services to our global users and stakeholders. As a key member of our organization, you will be responsible for implementing best practices, ensuring efficient and effective service delivery, and collaborating with regional...

  • IT Service Manager

    hace 4 semanas


    Madrid, Madrid, España AmerisourceBergen Services Corporation A tiempo completo

    At AmerisourceBergen Services Corporation, we are seeking an experienced IT Service Manager to lead our ERP systems team. As a key member of our IT organization, you will be responsible for overseeing the development, implementation, and ongoing management of our ERP systems, ensuring they meet the needs of our global business.Key Responsibilities:Lead the...


  • Madrid, Madrid, España British Airways Plc A tiempo completo

    Are you a seasoned IT professional looking for a new challenge? We're seeking a skilled Service Delivery Manager to join our team at British Airways Plc.The successful candidate will have experience working in a complex, dynamic IT Service Delivery function, with a strong passion for driving continual customer-focused service excellence, business-valued...


  • Madrid, Madrid, España Vorwerk IT Services Iberica S.L. A tiempo completo

    Job Title: Service Manager CloudVorwerk IT Services Iberica S.L. is seeking a highly skilled Service Manager Cloud to join our team. As a key member of our IT organization, you will be responsible for managing the day-to-day business relationships with various service providers and internal stakeholders for Cloud.Key Responsibilities:Coordinate all...

  • IT Service Manager

    hace 4 semanas


    Madrid, Madrid, España Experteer Content A tiempo completo

    Job DescriptionAt Experteer Content, we are seeking a highly skilled IT Service Manager to join our team. As an IT Service Manager - Elevator Expert, you will be responsible for delivering high-quality IT services to our global users and stakeholders.Key Responsibilities:Collaborate with regional leads to implement best practices and ensure efficient service...


  • Madrid, Madrid, España British Airways A tiempo completo

    Cargo is a leading airfreight logistics organisation, and we're looking for a skilled IT Service Delivery Manager to join our team. As a key member of our technology function, you'll work across the IAG Group Technology enterprise and multiple IAG Cargo business functions to ensure stability, performance, and uptime across the IT estate.The successful...


  • Madrid, Madrid, España Thyssenkrupp Elevator A tiempo completo

    At Thyssenkrupp Elevator, we strive to make a lasting impact on the world by harnessing the power of digitalization. We are seeking a highly skilled IT Service Manager to lead our service delivery team and ensure seamless elevators operations. As a key member of our IT department, you will be responsible for overseeing the delivery of IT services to meet the...


  • Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo

    At Board, we empower organizations to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. With 28 years of experience, we've designed our product with enterprise planning agility in mind and the passionate care of our people as our main driver. We believe every colleague brings unique value to our team. We...

  • IT Service Owner – ERP

    hace 4 semanas


    Madrid, Madrid, España AmerisourceBergen Services Corporation A tiempo completo

    At AmerisourceBergen Services Corporation, we are seeking an experienced IT Service Owner to join our team. As an IT Service Owner, you will be responsible for overseeing the services and supporting products in your area of expertise, working closely with Relationship Managers, Enterprise Architects, and Service Delivery Managers to define new and enhance...


  • Madrid, Madrid, España Wohn-Service-Team A tiempo completo

    Service Manager Job SummaryThe Service Manager will be responsible for the overall service delivery of Serco's Work Areas in the Science Operations Activity Domain (S-SCO).The Service Manager will maintain the Service Management Plan and management deliverables, in accordance with ESA Frame Contract 2 (EFC2) SCO Management Requirements Document (MARD),...

  • IT Service Manager

    hace 4 semanas


    Madrid, Madrid, España Board International A tiempo completo

    Job Title: IT Service Manager - Strategic Delivery LeadBoard International is seeking a highly skilled IT Service Manager to lead the delivery of IT services to internal stakeholders. The successful candidate will oversee the service desk function, including incident, request, and problem management processes.Key Responsibilities:Define service level...

  • IT Service Manager

    hace 3 días


    Madrid, Madrid, España Hirexa Solutions A tiempo completo

    Hirexa Solutions is seeking a highly experienced IT Service Manager to lead our team in Madrid, Spain. This hybrid remote position offers a competitive salary and excellent benefits.Estimated Salary: €29,500 per yearAbout the RoleThis permanent position requires a minimum of 10 years of IT experience, with a strong background in IT service management and...


  • Madrid, Madrid, España Thyssenkrupp Elevator A tiempo completo

    Transforming Urban Mobility with Thyssenkrupp ElevatorWe are seeking a talented Elevator IT Service Manager to join our team at Thyssenkrupp Elevator. As a key member of our IT department, you will play a crucial role in driving digital transformation and ensuring the delivery of high-quality IT services to our global users and stakeholders.Key...


  • Madrid, Madrid, España SGS A tiempo completo

    Job Description:The Application Service Delivery Manager at SGS oversees the lifecycle of corporate IT applications, ensuring commitments are met and value is delivered. This position is responsible for managing the delivery of IT services, maintaining applications, and developing new ones to support the company's goals.Key Responsibilities:Service Delivery...

  • IT Service Manager

    hace 4 semanas


    Madrid, Madrid, España Siemens, S. A. A tiempo completo

    Job Title: IT Service Manager - Compliance ExpertJob Summary:Siemens GBS is seeking a dedicated IT Service Manager with a strong background in IT compliance and cybersecurity. The ideal candidate will have hands-on experience in HR and/or IT systems, as well as a solid grasp of IT compliance standards and regulatory requirements.Key Responsibilities: Ensure...