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Education Professional
hace 2 semanas
We are seeking an experienced Customer Service Specialist to join our team at Nord Anglia Education.
The ideal candidate will have a strong background in customer service and/or admissions in the travel and tourism or language education industry.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat.
- Manage client inquiries and resolve issues in a timely and professional manner.
- Collaborate with sales and marketing teams to promote services and products.
- Analyze customer feedback and make recommendations for process improvements.
Requirements:
- Bachelor's degree in a related field (e.g., hospitality, business, education).
- 2+ years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
