Site Reliability Engineer

hace 4 semanas


Barcelona, Barcelona, España Gartner A tiempo completo

About Gartner
Gartner is a world-class technology company that empowers enterprise leaders to make informed decisions. We guide our clients through expert analysis and bold ideas, helping them succeed with their mission-critical priorities. Our team is composed of skilled engineers who build creative digital solutions to support our colleagues and clients.

About the Role
We are seeking a highly skilled Site Reliability Engineer to join our team in Barcelona. As a Site Reliability Engineer, you will be responsible for ensuring the operational readiness of our critical client-facing applications. You will evaluate their performance, reliability, scale, resiliency, and observability, and identify issues in production. You will work closely with our cross-functional teams to identify the root cause of application performance and stability issues, and implement solutions to improve performance, scalability, and stability.

Key Responsibilities
- Perform full stack triaging of alerts and engage other engineers to identify the root cause of application performance and stability issues.
- Collaborate with cross-functional members of the swat team during production incidents and provide critical technical insight to identify the root cause.
- Establish relationships with stakeholders such as development teams or product owners to define service level objectives (SLOs) for application features/services.
- Measure performance against SLOs in partnership with development teams or other stakeholders, and ensure systems continue to meet SLOs over time.
- Identify opportunities to improve performance, scalability, and stability of applications.

Requirements
- Bachelor's degree or foreign equivalent degree in Computer Science or a related field required.
- 6+ years of information technology experience with 4+ years working on DevOps or SRE team or similar team.
- Experienced in triaging of production issues using APM tools such as Dynatrace or AppDynamics or New Relic and log aggregation tools such as Splunk, ELK, etc.
- Experience with SRE concepts like SLI/SLOs & error budgets.
- Experience with AWS cloud, specifically services such as EC2, EKS, API GW, Lambda, Route53, SNS, RDS, Elasticcache, OpenSearch, etc. or similar cloud technologies & services.
- Knowledge of Docker containers and related orchestration technologies.
- Ability to work independently and partner with team members with a strong sense of initiative and drive.
- Excellent analytical, verbal & written communication skills with data-driven analysis.

What We Offer
- Competitive salary.
- Generous paid time off policy.
- Charity match program.
- Private Medical and Dental Insurance.
- Family Leave, Employee Assistance Program (EAP).
- Employee Stock Purchase Plan.
- Tuition Reimbursement Program and more.

How to Apply
Applications must be submitted in English. A valid EU visa/passport is required for this position. We are an equal opportunities employer and welcome applications from diverse candidates.


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