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Medical Information Specialist with Norwegian and English Language Expertise
hace 2 meses
Job Summary
We are seeking a highly skilled Medical Information Specialist to join our Safety Operations team at IQVIA. As a Medical Information Specialist, you will play a critical role in providing phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
Key Responsibilities
- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
- Process lifecycle safety operational data, perform data entry for tracking and lifecycle safety databases, coding medical terminology, generating queries pertinent to the case, performing quality control, driving case closure, coordinating translations.
- Build a positive, collaborative team environment with lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members.
- Provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics and challenges.
- Liaise with Project Manager by proactively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.
Requirements
- Bachelor's Degree in a Life Science is required.
- Excellent written and verbal skills in English (min. C1) and Norwegian language (min. C2 / native).
- Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.
About IQVIA
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We are proud to be an international, diverse team based across the world, with safety hubs in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India, and the USA. Our team is committed to delivering exceptional results and making a positive impact on patient safety.
