Technical Program Manager, Region Services Lead

hace 4 semanas


Madrid, Madrid, España Amazon A tiempo completo

Job Summary

We are seeking a highly skilled Technical Program Manager to join our Region Services organization at Amazon. As a Technical Program Manager, you will be responsible for driving large-scale global projects and initiatives, leading cross-functional teams focused on the delivery of new workflow features and tools that enhance productivity, open capacity at a faster rate, and secure devices to AWS standards.

About the Role

The successful candidate will have a proven track record of planning and delivering complex programs with multi-year roadmaps, using Agile and incremental delivery methods. You will be responsible for gathering business requirements, documenting functional and design specifications, defining User Acceptance Criteria for testing software, and ensuring systems capture applicable data to enable customers to measure how effective their processes and leveraged software are from a day to day basis.

Key Responsibilities

  • Gather business requirements and document functional and design specifications
  • Define User Acceptance Criteria for testing software
  • Ensure systems capture applicable data to enable customers to measure how effective their processes and leveraged software are from a day to day basis
  • Identify and assemble the appropriate resources for each project, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project
  • Contribute with cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints

About the Team

The Region Service provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.

What We Offer

At Amazon, we value work-life harmony and strive for flexibility as part of our working culture. We offer a range of benefits, including competitive salary, comprehensive health insurance, and generous paid time off. We also provide opportunities for professional growth and development, including training and mentorship programs.

Requirements

  • 10+ years of technical product or program management experience
  • 10+ years of working directly with engineering teams experience
  • 6+ years of software development experience
  • Experience managing programs across cross-functional teams, building processes and coordinating release schedules
  • 8+ years of hands-on work managing complex technology projects experience


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