Security Solutions Specialist
hace 4 semanas
We are seeking a highly skilled Technical Account Manager - Genetec to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers and partners.
The ideal candidate will have a deep understanding of Genetec's products and solutions, as well as excellent communication and interpersonal skills. He or she will be able to work independently and as part of a team, with a strong focus on customer satisfaction and satisfaction.
Key Responsibilities- Develop and maintain in-depth knowledge of Genetec's products
- Define solutions best suited to customer and partner requirements
- Develop and maintain excellent relationships with stakeholders, customers, and partners
- Present high-level demonstrations of Genetec's product range
- Provide technical support to sales teams in response to customer specifications
- Work closely with the technical support team to ensure seamless transition between pre-sales and post-sales teams
- Participate in specialized security trade shows, exhibitions, and seminars
- Write white papers and become a true expert on Genetec solutions
- Provide technical feedback from the field to upstream Product Management teams
- Implement complex software solutions
- At least 5 years' professional experience in roles requiring regular exchanges with customers or partners
- Native Spanish speaker and professional level in English
- Initial experience in a pre-sales role in an innovative IT or security company
- Excellent oral presentation skills
- Excellent analytical and incident resolution skills
- Knowledge of the security market
- Comfortable working in a multicultural and international environment
- Customer orientation, commercial, and interpersonal skills
- Work organization within project deadlines
- Positive attitude
- Sense of innovation
- Follow-through on objectives
- Conviction and influence
- IP network systems and protocols
- Windows Operating Systems
- Deep knowledge of the Iberic Security Market
- PC configuration
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