Technical Director

hace 1 semana


Barcelona, Barcelona, España Back Market A tiempo completo

About Us: Back Market is a leading player in the refurbished electronics marketplace, operating in 18 countries and counting. We're passionate about empowering people to consume tech sustainably by offering high-quality, accessible, and eco-friendly alternatives to buying new electronics.

Our Mission: We aim to reduce our collective environmental impact by making sustainable technology accessible to all. Since our launch in 2014, we've contributed significantly to reducing CO2e emissions worldwide.

About the Role: As a Technical Director for Care Services, you'll lead our customer care organization, responsible for delivering, integrating, and maintaining software that provides customers with a seamless and best-in-class experience. You'll work closely with engineering managers, teams of engineers, and other stakeholders to ensure effective collaboration and delivery.

Main Responsibilities:

  • Mentorship and Coaching: Develop and guide your team members, fostering a culture of growth and continuous improvement.
  • Team Leadership: Lead by example, manage teams distributed across offices or remotely, and create an environment where team members feel supported and valued.
  • Collaboration and Communication: Work with cross-functional teams, business functions, and stakeholders to ensure smooth operations and deliver exceptional results.
  • Agile Development: Participate in agile development teams, using technologies like AWS, Kubernetes, Docker, and others to build, launch, monitor, and support software sections.
  • Process Improvement: Identify areas for improvement and implement changes to enhance team performance, product quality, and overall efficiency.

About the Ideal Candidate: We're looking for someone with a passion for growing, developing, and guiding people. The ideal candidate should have excellent communication skills, be open to feedback, and thrive in a collaborative environment.

Requirements:

  • Leadership Experience: Proven leadership and management experience in a technical role.
  • Tech Skills: Familiarity with AWS, Kubernetes, Docker, and other relevant technologies.
  • Communication Skills: Excellent verbal and written communication skills in English.
  • Achievement Orientation: A drive to achieve results, improve processes, and foster a culture of excellence.

Why Join Us? As a member of the Back Market team, you'll contribute to a meaningful mission, work alongside passionate experts, and enjoy benefits such as an attractive salary, equity, and opportunities for growth and development.

Salary Range: €80,000 - €110,000 per annum, depending on location and experience.


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