Fraud Manager
hace 4 semanas
Job Summary
Global Payments, Inc. is seeking a highly skilled Fraud Manager to join our team. As a Fraud Manager, you will be responsible for managing active cases involving credit card fraud, overseeing the fact-gathering and investigation process, and advising on actions for resolution to ensure Service Level Agreements are maintained.
Key Responsibilities
- Collaborate with legal and other business units, client leadership, and relevant government agencies to develop policies, programs, and other efforts designed to detect, identify, and resolve fraudulent activity.
- Work with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness in identifying fraud.
- Research, select, and manage software programs utilized in research efforts to review and analyze transactions and customer records in search of fraudulent activities.
- Establish and direct workflow and goals to mitigate and prevent losses through daily monitoring of current fraud trends.
- Communicate new fraud recognition techniques to help mitigate company-wide losses.
Requirements
- Bachelor's Degree in a related field of study from an accredited university.
- Typically a minimum of 6 years related professional experience, with a minimum of 1-2 years experience in a supervisory position.
What We Offer
Global Payments, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law.
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