Business Analyst
hace 2 días
Transform your career with a challenging role at Western Union, a global fintech leader in the financial services industry. We are seeking a skilled Business Analyst - Sales Optimization Specialist to join our dynamic team in Madrid, Spain.
Elevate your professional growth by contributing to our ambitious goal of making financial services accessible to humans everywhere. As an Inside Sales Analyst, you will play a pivotal role in driving business growth through data-driven recommendations and strategic initiatives.
About the Role:
The ideal candidate will possess strong analytical skills, excellent Excel proficiency, and effective communication abilities. You will work closely with our account management and new business teams to identify opportunities, implement pricing strategies, and evaluate agent performance. Your goal will be to boost sales and foster a profitable retail network across all clients and product streams.
Main Responsibilities:
- Develop and deploy initiatives aimed at growing revenues, market analysis, pricing strategies, and competitor intelligence.
- Analyze market data, opportunity validation, and sales performance tracking to make informed recommendations.
- Monitor agent performance, provide improvement recommendations, and develop remediation plans.
- Collaborate with stakeholders to drive business growth, optimize sales, and enhance customer value.
- Stay up-to-date on market developments, competitor insight, and maintain a strong business position.
Requirements:
- 3-5 years of experience in a similar role, ideally in sales analytics, business analysis, and pricing within the retail banking or payment industry.
- Advanced Excel skills and reporting capabilities.
- Excellent analytical skills, strong communication skills, and ability to influence stakeholders.
- Capability to work independently or collaboratively in a fast-paced environment with tight timelines.
- A go-getter attitude with a goal-oriented and flexible mindset.
- Fluency in English and Spanish.
Benefits:
- We offer a competitive salary range of €45,000 - €65,000 per year, based on experience.
- A comprehensive benefits package, including 25 days annual leave, comprehensive life & medical cover, contributory pension plan, and Preventative Care Assistance program.
- Access to best-in-class development platforms and opportunities for career advancement.
- Western Union values diversity and is committed to providing an inclusive culture that celebrates unique backgrounds and perspectives.
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