Service Desk Specialist with German Language Skills

hace 2 semanas

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Serem A tiempo completo
Job Title: Service Desk with German

We are seeking a highly skilled Service Desk professional with expertise in German language to join our team. As a key member of our Service Desk team, you will be responsible for providing technical support and IT solutions to German-speaking users facing computer-related issues.

Key Responsibilities:
  • Provide high-quality technical support to German-speaking users via phone, email, or chat.
  • Resolve technical issues efficiently and effectively, escalating complex problems to senior technicians as needed.
  • Develop and maintain a deep understanding of our products and services to provide accurate and helpful solutions.
  • Collaborate with internal teams to resolve issues and improve overall customer experience.
  • Stay up-to-date with the latest technology trends and advancements to provide expert-level support.
Requirements:
  • High level of German proficiency (C1 or higher).
  • Fluency in English.
  • Flexibility in working hours.
  • Willingness to develop in a professional and multilingual environment.
What We Offer:
  • Full-time position with a competitive salary.
  • Paid training and professional development opportunities.
  • Opportunities for growth and advancement in a dynamic and international company.
  • A multicultural and inclusive work environment with a strong focus on diversity and equality.

We are a leading Spanish company in technology services and talent attraction, committed to providing exceptional customer service and support. If you are a motivated and customer-focused individual with a passion for technology and languages, we encourage you to apply for this exciting opportunity.

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