IT Operations Expert with Global Reach

hace 2 semanas


Madrid, Madrid, España Tecalliance A tiempo completo

TecAlliance, a leading automotive aftermarket data and knowledge provider, is seeking an experienced IT Operations Expert to join its global team. This role offers the opportunity to lead a twelve-person international IT support team and ensure the smooth operation of IT services for employees worldwide.

Company Overview

TecAlliance interconnects global automotive aftermarket data and knowledge from order to invoice. Our company is owned by 34 automotive companies, including Bosch, Continental, Rheinmetall, and ZF. With over 900 colleagues working in 140 countries, we are committed to providing high-quality functional internal IT services to our employees.

We are looking for an exceptional candidate who can take on this critical role and provide leadership, process optimization, quality management, internal communication, and employee satisfaction. If you have extensive experience leading IT support teams and possess a deep understanding of IT user support processes and internal service management systems, we encourage you to apply.

Salary and Benefits

The estimated salary for this position is €80,000 - €100,000 per year, depending on location and experience. As an IT Operations Expert at TecAlliance, you will enjoy a range of benefits, including a company pension plan, group accident insurance, bike leasing, and discounts on corporate benefits programs.

Job Description
  • Lead a twelve-person international IT support team, ensuring a positive and collaborative work environment.
  • Continuously assess and improve support processes, implementing best practices to boost efficiency and service quality.
  • Oversee service standards, monitor KPIs, and prepare performance reports to ensure adherence to internal SLAs.
  • Serve as the main point of contact between the support team and other departments, facilitating effective communication and knowledge sharing.
  • Quickly resolve IT queries, ensuring a seamless experience and driving higher internal customer satisfaction.
Required Skills and Qualifications
  • A degree in Computer Science, Business Informatics, or a related field.
  • Extensive experience leading IT support teams, with a strong track record in process optimization and quality management.
  • A deep understanding of IT user support processes and internal service management systems.
  • Knowledge of ITIL or similar frameworks is highly valued.
  • Excellent leadership, intercultural competence, and communication skills in both German (min B2) and English (min C1).
  • Proactive and solution-oriented, with a willingness to travel internationally on occasion.
Benefits

TecAlliance offers a comprehensive package of benefits, including:

  • A competitive salary, ranging from €80,000 to €100,000 per year.
  • A company pension plan.
  • Group accident insurance.
  • Bike leasing.
  • Discounts on corporate benefits programs.
Location

This role is based in Germany, with the option to work remotely or from any of our locations within the country. We value flexibility and offer a full remote work policy for employees within Germany.


  • Global REACH

    hace 1 mes


    Madrid, Madrid, España Rovensa A tiempo completo

    Job DescriptionRovensa is a global leader in sustainable solutions for agriculture, striving to feed the planet by helping farmers produce healthy and nutritious food worldwide. Our company values - Safety, Empowerment, Ethics, Dedication, and Striving - define how we work every day and our responsibility towards our colleagues, customers, farmers, business...


  • Madrid, Madrid, España Rovensa A tiempo completo

    Job Summary">Rovensa, a global leader in sustainable solutions for agriculture, is seeking an experienced professional to support its mission of feeding the planet by helping farmers produce healthy and nutritious food. As a Global Reach and Product Safety Expert, you will play a critical role in ensuring compliance with European regulations, managing...


  • Madrid, Madrid, España BASF A tiempo completo

    At BASF, we are counting on innovative solutions and connected thinking to drive our business forward. As a Cyber Security Advisory, you will play a crucial role in shaping our company's security strategy and ensuring the protection of our assets. We offer a unique opportunity to join an international team and contribute to global projects.Job Description:We...


  • Madrid, Madrid, España Safeguard Global A tiempo completo

    **About Safeguard Global**Safeguard Global is a borderless team of over 1800 Guardians, working together to deliver exceptional services to our clients. As a Senior German Payroll Specialist, you will play a critical role in ensuring smooth and efficient payroll processing for our clients.**Salary & Benefits**We offer an estimated annual salary of $80,000 -...


  • Madrid, Madrid, España Alk-Abelló, AS A tiempo completo

    Key Responsibilities:We are seeking a skilled SAP MM/WM Specialist to join our Global IT Organization in Madrid. The successful candidate will be responsible for:Providing expert-level support for WM and MM modules.Designing and implementing solutions for incidents and change requests.Collaborating with the business to identify and implement...


  • Madrid, Madrid, España A.P. Moller - Maersk A tiempo completo

    About the RoleWe are seeking an experienced Logistics Expert to join our team in Madrid. As a Logistics Customer Service Specialist, you will be responsible for managing and monitoring end-to-end shipment processes, coordinating with various stakeholders, and providing value-added services to customers.Key Responsibilities:Manage and monitor the entire...


  • Madrid, Madrid, España Rovensa A tiempo completo

    Rovensa Next, a global business unit of the Rovensa Group, is seeking an experienced professional to join our team as a Global REACH and Product Safety Specialist. Based in Madrid, Spain, this role will play a crucial part in shaping a sustainable future for agriculture by ensuring compliance with regulatory requirements for chemical and biocontrol products...

  • IT Security Manager

    hace 1 día


    Madrid, Madrid, España Eurovision Services A tiempo completo

    Eurovision Services (ES) is a leading organization in the global sport events and broadcast industry. We are seeking an experienced IT Security Manager to join our Global Operations & Engineering team at our technology hub in Madrid, Spain.About UsOur Global Operations & Engineering department is responsible for delivering high-quality technical solutions...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Seleccion It A tiempo completo

    International company Seleccion It, a world leader in its sector, seeks an experienced Computer Engineer for its development center and international support team in Madrid. This expert role involves planning, coordinating, and managing IT support activities with a focus on incident and problem management.About the RoleThis position requires an individual...


  • Madrid, Madrid, España Dsj Global A tiempo completo

    Company OverviewDsj Global is a global freight forwarder with over 30 years of market presence, servicing international trade through a strong network of worldwide partners.About the RoleWe are seeking an ambitious Freight Operations Manager to oversee and manage all aspects of our air and sea freight operations, ensuring the highest level of service...


  • Madrid, Madrid, España Rovensa A tiempo completo

    Company Overview: Rovensa is a global leader in sustainable solutions for agriculture, dedicated to feeding the planet by helping farmers produce healthy and nutritious food. Our values of Safety, Empowerment, Ethics, Dedication, and Striving (SEEDS) guide our work every day. We strive to attract talented individuals who share our vision and are passionate...


  • Madrid, Madrid, España Rovensa A tiempo completo

    Role SummaryThis is a challenging role that requires a skilled Global Reach and Product Safety Expert to support our Manager in achieving business objectives. The successful candidate will have a strong understanding of EU regulations, such as REACH, CLP, BPR, and ADR, and will be able to apply this knowledge to ensure compliance across the organization.Key...


  • Madrid, Madrid, España ERM Group A tiempo completo

    About Us:ERM Group is a global leader in sustainability and environmental consulting, helping organizations navigate the complex landscape of environmental regulations and ensure compliance.We are seeking a talented EU REACH expert to join our Southern Europe Product Stewardship team, working closely with our clients to provide strategic guidance on...


  • Madrid, Madrid, España Amadeus IT Group A tiempo completo

    Amadeus IT Group is a leading technology company that powers the travel industry. We are currently seeking an experienced Global IT Services Sourcing Expert to join our team.Job DescriptionThis role is responsible for optimizing cost savings and procurement value by crafting and implementing strategic sourcing initiatives for IT Services across the globe....

  • EU Regulatory Expert

    hace 1 semana


    Madrid, Madrid, España Erm Group A tiempo completo

    Erm Group is a global leader in sustainability, and we're seeking a talented EU REACH expert to join our Southern Europe Product Stewardship team. This exciting opportunity is based in Utrecht, Netherlands; Madrid, Spain or potentially other European countries with local ERM presence.About the RoleWe're looking for someone with a strong commercial outlook...

  • Global IT ERP SAP Expert

    hace 2 semanas


    Madrid Centro, Madrid, España Yolk Recruitment Ltd A tiempo completo

    Conexus has partnered with a leading travel company to seek an experienced Global IT ERP SAP expert. This position focuses on managing SAP SuccessFactors, driving key international projects, and ensuring the successful deployment and support of the ERP system across the company's global operations.Key ResponsibilitiesConfigure and maintain SAP SuccessFactors...


  • Madrid, Madrid, España Rovensa A tiempo completo

    Are you passionate about ensuring the safety of products for consumers worldwide? Rovensa, a global leader in sustainable solutions for agriculture, is seeking a highly motivated Global REACH and Product Safety Specialist to join our team in Madrid, Spain. In this challenging role, you will play a key part in supporting our business objectives by developing...


  • Madrid, Madrid, España Reach Capital A tiempo completo

    Lingokids is revolutionizing kids' learning by providing a platform for families to raise amazing children through Playlearning. We're looking for a skilled Digital Content Strategist to drive our global social media presence and help shape a brighter future for families worldwide.As a key member of our marketing team, you will develop and implement...

  • IT Operations Manager

    hace 3 días


    Madrid, Madrid, España Be-It Ltd A tiempo completo

    About GaldermaGalderma is the leading dermatology category leader, present in approximately 90 countries. We deliver a science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.Our company was founded in...


  • Madrid, Madrid, España Selección -It A tiempo completo

    About Selección -ItAs a world leader in our sector, we are committed to delivering exceptional IT support services. Our development center and international support team in Madrid is looking for an expert in Computer Engineering with extensive experience in IT Support work and coordination.About the RoleWe are seeking a Senior IT Support Specialist to join...