Technical Account Manager for Italian Speaking Clients

hace 7 días


Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

We are seeking a highly skilled Technical Account Manager to join our client's team in Dublin. This is an excellent opportunity for someone with strong technical expertise and excellent communication skills to make a real impact in the world of outsourced inside sales, partner enablement, and customer success.

As a Technical Account Manager, you will be responsible for leading the onboarding process for new clients within your designated region. You will work closely with cross-functional teams to ensure alignment and success, staying up-to-date on industry trends, the competitive landscape, and emerging technologies.

Key responsibilities include:

  • Leading technical onboarding for new clients
  • Staying knowledgeable about technical integrations with software partners
  • Assessing client needs and goals to plan for seamless integration with their existing systems, technologies, and infrastructure
  • Supporting new clients throughout the onboarding process
  • Fostering long-term partnerships by building and maintaining strong relationships with clients

To succeed in this role, you will need:

  • Minimum 2 years experience in account management, partner support, pre-sales support, post-sales support, technical issue resolution, or client-facing technical discovery
  • Native or fluent in Italian (C1 level), with strong proficiency in both written and spoken communication
  • Strong communication and presentation skills
  • Excellent project management abilities
  • Analytical skills with the ability to interpret data and use it to guide decision-making

Based on your exceptional skills and qualifications, we offer a competitive remuneration package based on experience, skills, and performance, as well as the opportunity to work with a dynamic and creative team in a positive and friendly atmosphere.


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