Senior Reporting Consultant Expert
hace 3 días
About the Role
We are seeking a highly skilled and experienced Senior Reporting Consultant to join our Workday Success Plans team. As a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide them through configuration, and provide feature demonstrations.
Key Responsibilities:
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Captivatingly communicating responses and value to customers.
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
- Maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
- Keeping up to date with industry practices and the ability to engage with our customers on those topics.
- Driving the creation of new programs to drive customer feature adoption.
About You
To be successful in this role, you will need 5+ years of IT implementation experience and a proven track record of delivering high-quality services to customers. In return, we offer a competitive salary of $120,000 - $150,000 per year, as well as opportunities for career growth and professional development.
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