Healthcare Triage Lead
hace 3 semanas
**Job Summary:**
We are seeking a skilled Nurse Manager to lead our after-hours phone triage line in Bethel, AK. The ideal candidate will have clinical expertise, leadership experience, and a passion for delivering high-quality healthcare to remote communities.
**Key Responsibilities:**
- Oversee daily operations and manage the after-hours phone triage line.
- Lead the setup, development, and implementation of the triage line, collaborating with departments such as IT, Quality, and Patient Safety.
- Train and develop phone triage staff, ensuring adherence to established protocols and policies.
- Serve as a primary resource for staff on patient care and triage protocols, providing support for high call volumes.
- Lead quality assurance and process improvement efforts to enhance service delivery.
- Maintain close communication with the IT department for system changes and enhancements.
**Requirements:**
- Bachelor's Degree in Nursing (BSN) required; Masters preferred.
- Minimum of 5 years of clinical nursing experience, with at least 2 years in a leadership or managerial role.
- Current Registered Nurse (RN) license in good standing in the State of Alaska, and BLS certification.
**Benefits Include:**
- Generous PTO starting at 4.5 weeks.
- Ten paid holidays.
- Comprehensive healthcare coverage.
- Life and Disability Insurance.
- Flexible Spending Account.
- Retirement plans.
- Access to Employee Wellness Center.
- Relocation assistance: $15,000 for individuals, $20,000 for family.
- Eligible for retention bonus.
**Estimated Salary:** $120,000 - $150,000 per year, based on location and experience.
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