Digital Consumer Solutions Strategist
hace 2 días
**About JTI**
JTI, a leading global company, values diversity and inclusivity. We strive to create a work environment where everyone feels welcome and empowered to succeed.
**Job Summary**
We are seeking an experienced Digital Consumer Solutions Strategist to join our BTS M&S Digital Consumer Solutions team in Madrid. This role will focus on the successful adoption and implementation of digital consumer solutions in the markets, providing expertise and support on functional usage, operations, and effective execution.
Key Responsibilities:
- Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.
- Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application.
- Analyze business requests from the demand funnel and coordinate the application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.
- Design business processes and configure and coordinate configuration from external parties.
- Potentially participate in training the business community (key users).
- Ensure transfer of knowledge/expertise from external consultants.
Requirements:
- University degree in Computer Science or similar.
- 4 years of working experience on cloud SAAS solutions, e-commerce platforms, Microsoft Power Platform, and other related technologies.
- Strong experience in data integration technologies and Business Analysis & Business requirements analysis.
- Proven experience with Microsoft Office tools and CRM solutions would be a plus.
Salary:** 46,000 - 55,000 EUR per year, depending on experience
Benefits:*
- A diverse and inclusive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
*Please note that benefits may vary based on location and employment status.
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