Digital Transformation Leader

hace 1 día


Madrid, Madrid, España Genpact A tiempo completo
Job Description

We are seeking an experienced Digital Transformation Leader to join our team in Spain. As a key member of our operations team, you will be responsible for driving digital transformation initiatives and leading cross-functional teams to deliver business outcomes.

About Genpact

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Responsibilities
  • Collaborate with stakeholders to define project scope, objectives, and requirements.
  • Coordinate with internal teams, such as IT, operations, and training, to ensure smooth implementation and integration.
  • Conduct training sessions or workshops to educate employees on using new digital tools.
  • Conduct post-implementation reviews to evaluate the effectiveness and impact of digital tools.
  • Provide ongoing support and troubleshooting for users of digital tools.
Requirements
  • Minimum Qualifications: Relevant experience in team management.
  • Relevant team management experience – over 40 people.
  • Previous experience in a BPO/Shared Services environment (represents an advantage).
What We Offer
  • Attractive salary: €60,000 - €80,000 per annum.
  • Stable job offers - employment contract.
  • Work in a multicultural and diverse environment with employees from over 30 countries.
  • Free access to our award-winning learning platform.
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts.
Additional Information

This role would require leading teams to ensure best-in-class shared service support to our global clientele in any of the domains: IT, F&A, Customer Service, Procurement, Insurance.



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