Bank Operations Specialist
hace 4 semanas
Mufg Bank, Ltd. is seeking a skilled Bank Operations Specialist to join our team in Madrid. As a key member of our Office Support Department, you will be responsible for processing customer operations, resolving customer queries, and maintaining customer records.
The ideal candidate will have a Bachelor's degree in Business Administration, Finance, or a related field, and at least one year of experience in a similar role. Proficiency in Microsoft Office Suite and excellent communication skills in English and Spanish are also required.
We offer a dynamic and international work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Processing of customer operations (guarantees, loans, foreign exchange, remittances, etc.)
- Assist in resolving customer queries and issues by liaising with Front Office departments and customers
- Contribute to the maintenance and update of customer records and databases
- Filling and archiving customer operations documentation
- Reconciling banks statements, suspense's account reporting and other internal controls
- Assist with preparation of financial reports to local management
- Assist with general administrative tasks related to office maintenance, processing of invoices, managing mailing, maintenance of archives, etc.
Requirements:
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field
- At least one year of experience performing similar tasks, preferably in the back office/middle office teams in financial institutions
- Proficiency in Microsoft Office Suite
- Excellent communication skills, both verbal and written in English and Spanish, with the capability to interact professionally across all organizational levels
What We Offer:
- A dynamic and international work environment
- Opportunities for professional growth and development
- A competitive compensation package
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