Technical Consultant for Cardiac Ablation Solutions
hace 1 semana
About the Role:
At Medtronic, we are committed to alleviating pain, restoring health, and extending life. Our mission is to empower insight-driven care and experiences that put people first. We are seeking a highly skilled Cardiac Ablation Solutions Technical Consultant to join our team. As a key member of our team, you will play a critical role in helping us achieve our mission.
Key Responsibilities:
- Plan and execute technical and education programs, prioritizing technical and education programs with review and input from the Sales Manager and other functional groups.
- Act as the technical expert and reference for the CA solutions team, providing technical support to the customers.
- Participate in the development of employee and customer training/education programs.
- Prepare study materials, plan, organize, and conduct training to customers (physicians, technicians, nurses, and administration) in collaboration with the Sales force team and Training & Education department.
- Support Sales force during presentations to customers upon request as well as marketing and sales in the introduction and market release of new products and therapies through clinical review and inputting to sales and marketing brochures.
- Collaborate in the AOP consecution through the technical and clinical support to both CAS team and external customers.
- Report all account, market, and competitive information and trends and metrics in a comprehensive, complete, and timely fashion.
- Report accurately all product-related events (e.g., customer feedback, product and legal issues and risks etc) and customer complaints following the compliance requirements.
- Carry out all administrative duties and all necessary reports in a timely and diligent manner, (i.e., inventory reports, stock movement forms etc.).
Requirements:
- University degree in Life-Science or Engineering.
- At least 2 years of experience in the medical device industry including a hospital operation room environment is highly valued.
- Knowledge of Electrophysiology procedures and products.
- Fluent English.
- Availability and willingness to travel.
- Clean driving license.
- Ability to operate in a matrix environment and work effectively with sales force, physicians, nurses, and hospital technicians.
- Skills to work independently on projects/duties as well as have a Spain-wide view.
- Strong interpersonal and communication skills (written and verbal) at all levels of the organization.
- High attention to detail and accuracy.
- Computer skills.
- Team oriented.
- Self-motivated and able to work with minimal supervision.
Why Choose Medtronic:
We offer a competitive salary and benefits package to all our employees: Flexible working environment, Annual Incentive Plan % depending on company results, Pension scheme, and group discount on healthcare insurance. We also provide training possibilities via Cornerstone/Skills Lab, Employee Assistance Program, and Recognize (Our global recognition program).
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