Technology Implementation Specialist
hace 7 días
Company Overview
\Baxter Planning is a global company headquartered in Austin, Texas, with offices in Spain and India. We value our team members and culture, offering generous benefits, an exciting and supportive work environment, and excellent work-life balance.
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Estimated Salary: $80,000 - $110,000 per year, depending on experience and location.
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Job Description
\The Technology Implementation Specialist supports tactical executable tasks for overall project implementation, including requirement/data validation and system configuration for new client implementations. This role contributes to and executes project plans, defines business requirements, manages issue tracking and resolution, configures systems, and performs functional testing.
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Responsibilities Include:
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- Working directly with customers as the main point of contact to ensure successful projects.\
- Collecting and reviewing project requirements with clients and working with teams and clients to determine, design, and implement software solutions.\
- Providing consultative advice to clients on best practices and alternative design decisions to support flexibility in future configuration changes.\
- Managing simultaneous software implementations for multiple clients, engaging customers in regular strategic calls to meet project milestones.\
- Keeping well-documented requirements gathered from clients and providing weekly updates.\
- Researching and troubleshooting issues with System Specialists and developing solutions for customer requirements.\
- Handling all migration responsibilities for go-live.\
- Cordinating with different teams (DevOps, Production Support, R&D) to get a customer environment implementation-ready, UAT-ready, and PROD-ready.\
- Providing proactive project communication.\
- Managing data analysis and system configuration during the implementation phase for multiple projects within multiple geographies.\
- Assisting with gathering requirements, identifying and managing scope, and providing solutions to complex business problems.\
- Being responsible for user acceptance testing activities (UAT) to ensure the successful delivery of the final end solution and that all customer business requirements have been successfully achieved.\
- Providing timely and accurate daily/weekly project status updates to the Project Manager.\
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Required Skills and Qualifications
\This position requires outstanding analytical skills, strong communication skills, organizational abilities, attention to detail, and flexibility. The ideal candidate will be able to work on multiple implementation projects simultaneously and across time zones.
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Benefits
\Baxter Planning offers a generous package of benefits, including health insurance, retirement savings plans, paid time off, and opportunities for professional growth and development.
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Others
\This role will be located out of our Barcelona office with the flexibility to work at home 3-4 days per week.
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