Global IoT Pre-Sales Service Architect

hace 4 semanas

Málaga, Málaga, España Vodafone Group A tiempo completo

About the Role:

Vodafone Group is launching its new technological HUB (MSH), an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

Key Responsibilities:

  • Manage complex and strategic IoT opportunities while ensuring the efficient handling of standard IoT solutions.
  • Lead and participate in customer workshops, covering critical ITIL functions such as service support models, billing, ordering, logistics, and reporting.
  • Contribute to proactive and reactive bids, support contract and SLA negotiations, and recommend tailored service propositions.
  • Play a key role in customer onboarding for complex deals, ensuring a smooth transition to delivery, and work closely with Product Management to enhance our global IoT service catalogue.

Requirements:

  • Wide experience in corporate Pre-sales, customer service design, management and or operations, ideally in an Outsourcer or large Service Provider environment.
  • Demonstrates in-depth knowledge of commercial models and the ability to craft profitable services.
  • Significant experience in working in multiple teams on a direct or virtual basis.
  • Understanding of IT Infrastructure and Telecommunication Networks (Fixed, Mobile (3G, 4G, 5G, NBIoT, etc...).
  • Minimum ITIL Foundation (V4) or above with proven operational knowledge and experience.

Why Vodafone?

Vodafone is committed to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We firmly believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity.

We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation.

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve.

We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.

So, if you're excited about this role but your experience doesn't align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

Benefits:

  • Hybrid (2 days in the office) work.
  • Competitive salary.
  • Intensive Summer Schedule.
  • Intensive schedule every Friday.
  • Health Insurance.
  • Life insurance.
  • 25 days holiday + December 24th and 31st.
  • Restaurant tickets.
  • Online training.

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