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Global Marketing Tech Operations Manager

hace 1 mes

Barcelona, Barcelona, España Qliktech A tiempo completo
Job Description

Qlik is seeking a highly skilled Global Marketing Tech Operations Manager to join our team. As a key contributor to the overall lead management process, you will be responsible for the governance and management of multiple business processes and technologies in our stack supporting lead lifecycle and customer journey.

This role will be working across different business units, with a primary focus on our event management platforms and processes. You will own user management, design and maintenance of systems integrations and workflows in place between systems, troubleshooting issues, and drive optimization needs.

Key Responsibilities:

  • Own vendor relationship for regular business reviews and product roadmap update
  • Maintain existing and project manage future integrations of On24 and other event platforms with other technologies to enhance efficiency and provide comprehensive insights
  • Own relationship with stakeholders to identify areas of optimizations to expand usage and drive adoption of webinar/event tools
  • Set up and manage users, users permissions and roles across your technologies
  • Own and maintain best practice process documentations and other resources for enablement and adoption
  • Collaborate with stakeholders to define webinar/event goals and objectives
  • Develop and communicate usage and performance metrics to stakeholders
  • Provide insights and recommendations for improving future webinars/events based on data analysis
  • Support the builds of webinars/events on On24 and other relevant event platforms
  • Conduct pre-webinar checks and rehearsals to ensure smooth execution
  • Troubleshoot issues during the planning or live phases of webinars/events

Requirements:

  • Excellent project management and organizational skills
  • Ability to demonstrate analytical and problem-solving skills
  • Proven ability to prioritize, work independently within a fast-paced environment
  • Self-driven with ability to work independently, but works well as part of a larger group
  • Excellent verbal, written and communication skills
  • Strong attention to detail
  • Experience training users on usage of technologies and generating documentation for process flows
  • Ability to work cross-functionally between teams (IT, marketing, sales, marketing operations)

What We Offer:

  • Genuine career progression pathways and mentoring programs
  • Culture of innovation, technology, collaboration, and openness
  • Flexible, diverse, and international work environment
  • Giving back is a huge part of our culture

Anticipated Base Salary Range: $94,930.00USD MIN – 110,000.00 USDMAX per year

Final compensation offered by Qlik will be based on factors such as the candidate's location, job-related skills, education, experience, and other business and organizational needs.

Qlik offers a comprehensive benefits package.

Qlik is an Equal Opportunity/Affirmative Action Employer.

We are committed to fostering a workplace that is diverse, equitable and inclusive.