Quality Assurance Specialist
hace 5 días
**Job Overview**
Nestle Sa, a global leader in the food and beverage industry, is seeking an experienced Quality Assurance Specialist to join our team. As a key member of our quality management department, you will play a vital role in ensuring the highest standards of quality and safety in our products.
**About Us**
Nestle Sa is proud to be one of the fastest-growing operating units of Nestle. Our passionate and entrepreneurial-minded team has transformed Nespresso into a reference in portioned coffee and one of the world's most trusted brands.
**Your Role**
You will directly impact Nespresso's business by driving quality in products and services, and driving compliance to safety, health, and environmental standards. You will safeguard a consistent consumer experience across channels by owning the feedback management process and driving cross-functional continuous improvement through the execution of root cause analysis.
**Responsibilities**
- Drive quality in products and services, and compliancy in safety, health, environment standards
- Manage omnichannel quality of service
- Ensure certification and verification audits are passed and assure that actions are followed up
- Ensure safety, health, and environmental compliance to local legislation
- Plan, perform and coordinate with provider (SGS) Q&SHE audits as required by HQ, including: BTQ (all formats), Trade POS, warehouses, ASC and food suppliers. Action Plan follow up with the distributor. Implement innovative tools. Timely report results to HQ.
- Run traceability exercises minimum annually including at least 1 reference per family (foods, food contact materials, machines, coffee). Coordinate with distributor's traceability exercises run by HQ. Define and follow up action plan for improvement if needed. Timely report results to HQ.
- Lead implementation of Quality Management System (ISO 9001:2015) in Nespresso Division. Follow up of Action Plan as output from NQMS external audit, and fulfillment of Quality and Food Safety requirements in internal activities
- Perform training sessions about Nespresso Quality, Food Safety and Food Defense requirements, including employees and relevant stakeholders. Coordinate trainings with HR BP
**What We Offer**
We offer a competitive salary range of **€60,000 - €80,000** per annum, depending on your level of experience and qualifications. Additionally, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
**Requirements**
To be successful in this role, you will need to have a strong background in quality management, excellent communication skills, and the ability to work effectively in a fast-paced environment. You should also have experience with quality management systems, such as ISO 9001:2015.
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