We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate at IWG Plc. As a key member of our centre team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

• Provide proactive and personalized support to customers, addressing their queries and concerns in a timely and professional manner.
• Manage multiple tasks and priorities, ensuring that all customer requests are met with a high level of satisfaction.
• Collaborate with the Community Manager to plan and execute events, promotions, and activities that enhance the customer experience.
• Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
• Contribute to the maintenance of a clean and organized workspace, adhering to IWG Plc's high standards of quality and service.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Proven ability to work in a fast-paced environment, managing multiple tasks and priorities with ease.
• Strong problem-solving skills, with a focus on finding creative solutions to customer challenges.
• Proficiency in MS Office and other basic IT packages, with a willingness to learn and adapt to new technologies.
• A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.

In addition to a competitive salary package, you will enjoy a bright and inspiring work environment, with opportunities for training and development to support your career growth.