Chief Operating Officer for E-commerce Growth
hace 4 semanas
About the Role
We are seeking a highly skilled Chief Operating Officer to join our team at Remotivate LLC. As a key member of our leadership team, you will be responsible for overseeing the operational aspects of our e-commerce business, ensuring seamless execution and growth.
Key Responsibilities
- Inventory & Logistics: Oversee inventory management, collaborate with the Inventory Manager, and lead the expansion into new logistics partnerships.
- Finances: Lead the hiring process for a bookkeeper, oversee bookkeeping, and ensure compliance with company taxes.
- HR/Payroll: Oversee HR-related activities, manage payroll, and drive talent acquisition and retention strategies.
- Customer Support: Directly manage Customer Support managers, review customer support strategies, and ensure alignment with brand values.
- Product Development: Collaborate with agents and suppliers, oversee product testing, and ensure quality alignment with brand standards.
- Partnerships: Manage affiliate network partnerships, conduct regular meetings, and ensure seamless operations.
- Retail: Spearhead the company's foray into retail, understanding the strategic planning and execution required.
- Growth Initiatives: Identify and drive new growth opportunities beyond current channels and strategies.
Requirements
- Excellent English written and verbal communication skills.
- At least 3+ years of COO or similar operational leadership experience.
- At least 3+ years of e-commerce experience (D2C).
- Experience scaling an e-commerce brand in the health and/or beauty niche.
- Experience working with Direct Response Marketing channels.
- At least 2+ years of proven remote work experience.
What We Offer
- A dynamic and fast-growing e-commerce company.
- A unique opportunity to lead operational growth and development.
- A collaborative and remote work environment.
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