Chief Operating Officer for E-commerce Growth

hace 4 semanas


Madrid, Madrid, España Remotivate Llc A tiempo completo

About the Role

We are seeking a highly skilled Chief Operating Officer to join our team at Remotivate LLC. As a key member of our leadership team, you will be responsible for overseeing the operational aspects of our e-commerce business, ensuring seamless execution and growth.

Key Responsibilities

  • Inventory & Logistics: Oversee inventory management, collaborate with the Inventory Manager, and lead the expansion into new logistics partnerships.
  • Finances: Lead the hiring process for a bookkeeper, oversee bookkeeping, and ensure compliance with company taxes.
  • HR/Payroll: Oversee HR-related activities, manage payroll, and drive talent acquisition and retention strategies.
  • Customer Support: Directly manage Customer Support managers, review customer support strategies, and ensure alignment with brand values.
  • Product Development: Collaborate with agents and suppliers, oversee product testing, and ensure quality alignment with brand standards.
  • Partnerships: Manage affiliate network partnerships, conduct regular meetings, and ensure seamless operations.
  • Retail: Spearhead the company's foray into retail, understanding the strategic planning and execution required.
  • Growth Initiatives: Identify and drive new growth opportunities beyond current channels and strategies.

Requirements
  • Excellent English written and verbal communication skills.
  • At least 3+ years of COO or similar operational leadership experience.
  • At least 3+ years of e-commerce experience (D2C).
  • Experience scaling an e-commerce brand in the health and/or beauty niche.
  • Experience working with Direct Response Marketing channels.
  • At least 2+ years of proven remote work experience.

What We Offer
  • A dynamic and fast-growing e-commerce company.
  • A unique opportunity to lead operational growth and development.
  • A collaborative and remote work environment.


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