Network Security Engineer: Spanish Speaker
hace 2 semanas
As a Network Security Engineer at TD SYNNEX UK Limited, you will be responsible for providing 2nd level partner and support services within the EMEA region. This role works closely with the Line 1 Service Desk, as well as other delivery teams for incident resolution and service request implementation. Further key responsibilities include management and maintenance of the Network Operating Centre (NOC) as well as partner and customer technical onboarding.
Key Responsibilities- Work on 2nd level Service Desk to resolve partner and end-user incidents across our managed and support services. Install/uninstall, troubleshoot, data recovery and maintain applications, products and equipment.
- Provides coaching guidance to 1st Level Service Desk agents.
- Escalate incidents to next level and vendor support when the solution is unknown.
- Manage and maintain the Network Operating Centre (NOC) ensuring security and availability is maintained, customer environments are accurately monitored and Service Desk tools remain functional.
- Spanish Speaking (Fluent or native) English B2/C1 (verbal and written communication)
- 3 years' experience of working as Network Security Engineer
- Experience in configuring and/or troubleshooting firewall technologies
- One or more of the following industry certifications; CompTIA Security+, SSCP, PCNSA/E, CCNA/P, JNCIA-SEC, JNCIS-SEC, JNCIA-Junos, JNCIS-ENT, CCSA, CCSE or equivalent vendor/industry certification.
- Nice to have: Knowledge in Palo Alto Products
- TD SYNNEX will fund the training to PCNSE accreditation.
We provide competitive compensation with regular annual salary reviews. Hybrid work - (2 days at the office, 3 days at home)
We value continuous learning and provide a clear progression plan.
We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.
What's In It For You?- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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