Operational Brand Delivery Manager

hace 1 mes


Ibiza, Baleares, España Bless Hotel Ibiza A tiempo completo
Descripción del Puesto

En Bless Hotel Ibiza, estamos buscando a un Brand Delivery Manager para unirse a nuestro equipo y contribuir a la experiencia del huésped durante todo el "customer journey".

Responsabilidades
  • Asegurar el cumplimiento de los procedimientos y estándares de marca.
  • Desarrollar y contribuir al plan de auditoría interna y externa.
  • Realizar las auditorías internas programadas.
  • Hacer seguimiento de los indicadores propios de la gestión de calidad y realizar reportes.
  • Supervisar el correcto cumplimiento de las normas, regulaciones y sistema APPCC del hotel.
  • Responsable de la gestión y mantenimiento del sistema documental del hotel.
  • Asistir en la gestión del sistema de gestión de calidad del hotel.
  • Apoyo a la dirección en el cumplimiento de la normativa interna y de las políticas de Palladium Hotel Group.
  • Identificar oportunidades para la mejora continua y la innovación.
  • Asesorar y guiar en materia de calidad y metodologías Lean.
Requisitos
  • Estudios reglados en materias relativas al Turismo, Ciencias medioambientales o similares.
  • Formación complementaria en materia de calidad.
  • Experiencia mínima de 2 años en posición similar.
  • Conocimientos de control de APPCC.
  • Nivel alto de inglés.
  • Facilidad en el uso de herramientas informáticas.
Beneficios

Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.

Ofrecemos una política salarial competitiva, contratación fijo-discontinua y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.

Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero.



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