Digital Consumer Solutions Manager

hace 1 semana


Madrid, Madrid, España Jti A tiempo completo

We are looking for an experienced professional to join our BTS M&S Digital Consumer Solutions team in Madrid as a Consumer Roll Out Manager. This role is responsible for the successful adoption and implementation of digital consumer solutions in the markets, providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up risks and mitigations required for successful adoption.

Key Responsibilities
  • Business Relationship Management: Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption. Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while ensuring they utilize the full potential of the application.
  • Change management: Analyze the requests coming from the demand funnel regarding new projects/major enhancements, assessing feasibility in the context of the standard application solution and impact on the GRM (global versus local). Coordinate and conduct application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.
  • Project Management: You will be part of the project team and will do the following: Design of business processes. Configuration and coordination from external parties, unit testing. Maintain appropriate documentation. Definition and roll-out of standards and templates. Potentially participate in training the business community (key users). Ensure transfer of knowledge/expertise from external consultants.

The ideal candidate has a university degree in Computer Science or similar and 4 years of working experience on the following new technology trends: Cloud SAAS solutions, e-commerce (WordPress, Adobe, Magento, Google Analytics), Microsoft Power Platform (Power BI, Power Apps, Power Automate), Microsoft O365 Platform (SharePoint, Office, Teams, etc.), Microsoft SQL Server & Microsoft Azure (Data Factory), New generation Business Intelligence solutions (MS Power BI), Strong experience in data integration technologies, Experience in Business Analysis & Business requirements analysis, Experience in solutions design and architecture, including application design methodology (Agile methodology), interface design, capacity planning, scalability. Supplier management. Proven experience with Microsoft Office tools. Experience in CRM solutions would be a plus. Strong interpersonal & communication skills, ability to connect easily and efficiently with members of the international virtual IT teams and Markets. Analytical & Detail oriented. Ability to work autonomously.

The estimated salary for this position is approximately $90,000 per year, depending on qualifications and location. We offer a competitive benefits package and a dynamic work environment. If you are ready to take your career to the next level, please submit your application.



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