SaaS Account Manager

hace 3 horas

Barcelona, Barcelona, España LittleBig Connection A tiempo completo
Job Title: SaaS Account Manager

At LittleBig Connection, we are seeking a highly skilled SaaS Account Manager to join our team. As a key member of our sales team, you will play a pivotal role in growing customer relationships and driving the expansion of our SaaS product on a global scale.

About the Role

We are looking for a seasoned professional with a strong background in account management, sales, and business development. Your primary responsibility will be to strengthen existing business with strategic accounts, establishing and nurturing relationships with our existing clients and key stakeholders.

You will identify potential expansion opportunities within new entities and/or countries from our existing client base, utilizing solution selling techniques to lead full upsell/cross-sell opportunities and ensure our international development.

Key Responsibilities:

  • Establish and nurture relationships with our existing clients and key stakeholders
  • Identify potential expansion opportunities within new entities and/or countries from our existing client base
  • Utilize solution selling techniques to lead full upsell/cross-sell opportunities
  • Monitor closely each existing contract to ensure renewals and upsell
  • Collaborate with local teams all around the world, and cross-functional teams, including Customer Success, Professional Services, Marketing, and Product
About You

We are looking for a highly motivated and experienced professional with a strong background in account management, sales, and business development. You should have:

  • Graduated with a Master's degree with at least 2 years of experience in an Account Management position in a SaaS company or as business manager in an IT services company
  • Interest to work in the digital/new technologies sector, with an affinity to evolve in a start-up/scale-up environment
  • Strong experience and liking for B2B prospection and business development
  • Mastery of generative AI such as ChatGPT or is a plus for improving day-to-day productivity
  • Fluency in French and strong communication in professional English

We are an equal opportunity workplace and welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

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