Renewal Manager for Cloud-Based Database Solutions
hace 3 semanas
At MongoDB, we're empowering innovators to transform industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, offers a globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. As a key member of our Renewals Team based in Barcelona, you'll play a pivotal role in shaping a world-class renewal experience for our MongoDB customers. Your primary responsibility will be managing the end-to-end renewal process for assigned customer accounts, ensuring seamless continuation of their partnerships with us and maintaining strong customer relationships.
You will work closely with our sales and customer success teams to provide an exceptional customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory. Key responsibilities include:
- Renewal Management: Proactively manage upcoming renewals, engaging with customers 120 days in advance to secure timely renewals, and prepare accurate renewal quotes and contracts that comply with company policies.
- CUSTOMER ENGAGEMENT: Build and maintain strong relationships with customers to understand their usage, needs, and challenges, providing insights and solutions to maximize the value they receive from MongoDB.
- Negotiation and Objection Handling: Collaborate with customers to address objections or concerns related to renewals, negotiating contract terms and pricing to achieve win-win agreements.
We are seeking a driven and results-oriented Renewals Manager to join our team in Madrid. If you have exceptional communication and interpersonal skills, operational excellence, deal formulation and negotiation experience, a strong aptitude to learn MongoDB products, and solid relations with internal stakeholders, we want to hear from you. The ideal candidate thrives in a fast-paced environment and is motivated by the opportunity to make a significant impact on their team.
As a Renewals Manager at MongoDB, you will enjoy a competitive salary range of €70,000 - €90,000 per annum, commensurate with experience. We offer a hybrid working model that allows you to balance your work-life seamlessly. Additionally, you will have access to our comprehensive benefits package, including professional development opportunities and a collaborative work environment that fosters innovation and growth.
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