Crypto Asset Recovery Specialist

hace 1 semana


Madrid, Madrid, España Ibc Ventures Ltd A tiempo completo

About Ibc Ventures Ltd
Ibc Ventures Ltd is a leading firm in the blockchain and crypto industry, seeking a dedicated and detail-oriented Crypto Asset Recovery Specialist to join our team. This role requires excellent communication skills, persistence, and the ability to handle sensitive situations with professionalism.

Job Summary
We are looking for an experienced debt collector to manage assigned crypto accounts, recover outstanding debts from clients, and ensure timely payments. The successful candidate will be responsible for contacting crypto debtors via phone, email, or encrypted messaging platforms to inquire about their payment status, negotiating payment plans and payoff deadlines, handling questions or complaints, investigating discrepancies, and maintaining accurate records of all communications and transactions.

About the Role
This is a challenging yet rewarding opportunity to work with a cutting-edge company in the crypto industry. As a Crypto Asset Recovery Specialist, you will play a critical role in ensuring the success of our operations. Your strong interpersonal skills, high level of integrity, and ability to multitask and prioritize effectively will make you an asset to our team.

Responsibilities
- Manage assigned crypto accounts to identify outstanding debts
- Contact crypto debtors via phone, email, or encrypted messaging platforms to inquire about their payment status
- Negotiate payment plans and payoff deadlines with crypto debtors
- Handle questions or complaints from crypto debtors in a professional manner
- Investigate and resolve discrepancies in crypto accounts and transactions
- Maintain accurate records of all communications and transactions
- Update account status and database regularly
- Alert management of crypto debtors unwilling or unable to pay
- Ensure compliance with all relevant laws and regulations
- Provide regular reports on crypto collection activities and progress

Requirements
- Proven experience as a debt collector or in a similar role
- Knowledge of relevant legal requirements and regulations
- Excellent communication and negotiation skills
- Strong organizational and time management abilities
- Ability to handle stressful situations calmly and professionally
- Proficiency in MS Office and database management
- High school diploma or equivalent; additional qualifications will be a plus
- Preferred: knowledge of cryptocurrency industry and blockchain technology

What We Offer
- Competitive compensation of $60,000 - $80,000 per year, depending on experience
- Opportunity to work with a leading firm in the blockchain and crypto industry
- Flexible working hours and remote work options
- Collaborative and innovative work environment



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