Shift Lead
hace 4 semanas
As a Shift Lead at Voi Technology, you will oversee the daily operations of our Mechanics team, ensuring top-notch service for our users and cities.
With a focus on operational excellence, you will be responsible for managing vehicle servicing, repairs, transportation, repositioning, and battery swapping. You will also divide your time between leadership duties and getting hands-on with tasks based on business priorities.
The Role & Responsibilities
- Help train and lead an in-house team of Mechanics
- Lead the development and improvement of internal and external processes
- Ensure accurate time and task reporting
- Be willing to perform one-off or new tasks as needed
- Manage key metrics and report to relevant stakeholders
- Support, coach, and develop your team to fulfill their potential
- Help manage schedules and shifts, ensuring a substitute is found if needed
- Report all accidents, incidents, or unsafe conditions and take necessary steps to prevent damage
- Ensure full awareness of and compliance with safety handbooks, procedures, and guidelines
- Be prepared to get hands-on and execute repairs alongside the Fleet Specialist team, ensuring KPIs are met and backlog is not built
Requirements
- 2+ years of relevant experience, preferably in a high-growth technology company within mobility or logistics
- Previous experience managing high-performing teams as a supervisor
- Sense of quality control and rapid scaling
- Strong communication skills
- Valid driver's license
- Ability to motivate others and share knowledge within the team
- Pragmatic problem-solving mentality
- Ability to react calmly to stressful situations
- Flexibility to work early morning, day, evening, and/or night shifts
- Mechanical interest with experience working with basic tools
- Excellent leadership and ability to identify top-tier talent
- Fluent in English and German
Why Voi Technology?
We offer a fair fixed salary, 30 vacation days per year, and the opportunity to use our scooters freely. Our People Promise includes a personal Voiage where you will grow as a professional and be part of a team and culture that builds something meaningful for society.
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