Shift Lead

hace 4 semanas


Madrid, Madrid, España Voi Technology A tiempo completo

As a Shift Lead at Voi Technology, you will oversee the daily operations of our Mechanics team, ensuring top-notch service for our users and cities.

With a focus on operational excellence, you will be responsible for managing vehicle servicing, repairs, transportation, repositioning, and battery swapping. You will also divide your time between leadership duties and getting hands-on with tasks based on business priorities.

The Role & Responsibilities

  • Help train and lead an in-house team of Mechanics
  • Lead the development and improvement of internal and external processes
  • Ensure accurate time and task reporting
  • Be willing to perform one-off or new tasks as needed
  • Manage key metrics and report to relevant stakeholders
  • Support, coach, and develop your team to fulfill their potential
  • Help manage schedules and shifts, ensuring a substitute is found if needed
  • Report all accidents, incidents, or unsafe conditions and take necessary steps to prevent damage
  • Ensure full awareness of and compliance with safety handbooks, procedures, and guidelines
  • Be prepared to get hands-on and execute repairs alongside the Fleet Specialist team, ensuring KPIs are met and backlog is not built

Requirements

  • 2+ years of relevant experience, preferably in a high-growth technology company within mobility or logistics
  • Previous experience managing high-performing teams as a supervisor
  • Sense of quality control and rapid scaling
  • Strong communication skills
  • Valid driver's license
  • Ability to motivate others and share knowledge within the team
  • Pragmatic problem-solving mentality
  • Ability to react calmly to stressful situations
  • Flexibility to work early morning, day, evening, and/or night shifts
  • Mechanical interest with experience working with basic tools
  • Excellent leadership and ability to identify top-tier talent
  • Fluent in English and German

Why Voi Technology?

We offer a fair fixed salary, 30 vacation days per year, and the opportunity to use our scooters freely. Our People Promise includes a personal Voiage where you will grow as a professional and be part of a team and culture that builds something meaningful for society.


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