Senior Software Product Manager

hace 2 semanas

Valencia, Valencia, España Hewlett Packard A tiempo completo

Job Summary: We are seeking a highly skilled Senior Software Product Manager - Security and Assurance to join our team at Hewlett Packard. As a key member of our organization, you will be responsible for defining requirements for new software and solutions, driving transformation processes across the service organization, and managing escalations from the field.

Key Responsibilities:

  • Define requirements to meet service and support customer journey requirements for each product platform.
  • Partner with CA Product Managers to ensure progress at different milestones.
  • Define requirements for future software products coming from field requests to enable continuous improvement.
  • Validate software and services value proposition and performance with customers.
  • Provide feedback to development teams to fix issues before solution introductions.
  • Create proper connections to other businesses to understand potential synergies.
  • Develop training for Services for software products.
  • Define software training paths for Services engineers to ensure proper adoption of new tools and teach needed skills.
  • Connect with Software and Services teams to improve knowledge across organizations.

Security Product Management:

  • Collaborate with cross-functional teams to define product vision and strategy.
  • Develop business cases for new features and services.
  • Prioritize security features and enhancements in the product roadmap.
  • Manage the delivery of new security features, services, and upgrades.
  • Provide advice to management, product teams, and R&D on security considerations.
  • Develop strategies to address security risks in product design and implementation.
  • Stay informed about cybersecurity best practices, standards, and emerging threats.

Elevation Management:

  • Support regional delivery teams by managing technical escalations.
  • Provide high technical troubleshooting knowledge through engagement with SW and Services teams.
  • Setup and improve processes to capture customer issues, providing a customer impact assessment for each problem and enabling a fast understanding of product failures.

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