Operations and Services Coordinator

hace 4 semanas

Granollers, Barcelona, España Belmonte Group A tiempo completo

Job Summary: We are seeking a highly skilled and experienced Venue Operations and Services Manager to join our team at Belmonte Group. The successful candidate will be responsible for supporting the Operations & Services Management Team with the security, cleaning, and maintenance of the Venue.

Key Responsibilities:

  • Provide support to the Operations Director in their areas of responsibility for the security, cleaning, and maintenance of the venue.
  • Evaluate the company's carbon footprint and propose corrective measures to improve ratios.
  • Assist the Operations Department in setting up, tracking, and achieving budgets for the common costs of the venue.
  • Carry out preventative measures regarding Health and Safety issues to evaluate performance and conduct.
  • Complete timely legal compliance checks to include risk assessments and Health and Safety strategies.
  • Assist the Operations Director in developing and maintaining partnerships with 3rd party contractors.
  • Supervise daily corrective and preventive maintenance of all the property, minor carpentry, brickwork, plumbing, electrical, painting, and other projects carried out in the Venue.
  • Support FM program corrective and preventive maintenance.
  • Supervise the Security Team and ensure appropriate cover is maintained always as well as the service is provided by security guards with a proactive behavior with guests.
  • Supervise soft Operational areas as gardening and cleaning, with guest centricity mindset.
  • Supervise and control of other contracted services needs for the smooth business running.
  • Supervise daily corrective and preventive maintenance of all the property, minor carpentry, brickwork, plumbing, electrical, painting, and other projects carried out in the venue.
  • Train and supervise the Security Team and ensure appropriate cover is always maintained as well as the service is provided by security guards with proactive behavior with guests.
  • Maintain strong relationships with the local police, fire brigade, and ambulance services.
  • Oversee communications with contracted cleaning companies and management teams.
  • Supervise the landscaping contract of the Venue.
  • Supervise and control other contracted services such as pest control, air fresheners, diaper and sanitary napkin dispensers, public telephones, etc.
  • Ensure that Brands comply with the venue's rules and regulations concerning material supply, waste disposal, use of common installations, operating hours, car parking, etc.
  • Assist the Operations Director in setting up, tracking, and achieving budgets for the common costs.
  • Process purchase orders to contractors, suppliers, consumable control, and day-to-day support with the Cleaning, Security, and Car Parking Teams.
  • Carry out preventative measures regarding Health and Safety issues to evaluate performance and conduct and to ensure that all standards are continually monitored. To implement H&S standards and carry out the weekly recorded inspection regarding every standard.
  • Complete timely legal compliance checks to include risk assessments and Health and Safety strategies.
  • Assist the Operations Director in developing and maintaining partnerships with 3rd party contractors.

Requirements:

  • Industrial Engineer or similar with one year of comparable experience with a commercial or leisure center, hospitality business, or tourism environment.
  • Ability to prioritize and manage several tasks simultaneously.
  • Exemplary operational skills & ability to work on own initiative.
  • Previous experience of working in a fast-paced high-volume environment.
  • Excellent organization and communication skills.
  • Customer service oriented.
  • Physically fit and self-motivated.
  • Able to work individually or as part of a team.
  • Fluent in English and Spanish.

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