Customer Success Advocate
hace 2 semanas
This is a Hybrid role at Nutanix, a company revolutionizing Enterprise Cloud Technology.
The OpportunityAs a Customer Success Representative, you will deliver exceptional customer service, drive product adoption, and maximize customer value, while working with a collaborative and supportive team.
Your Role- Maximize the success of Nutanix's Iberian customers across EMEA through proactive engagement and support.
- Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates.
- Maintain timely and accurate records of all customer interactions and data.
- Act as the customer's advocate engaging other departments within Nutanix when necessary and ensuring successful resolution.
- Maintain a high level of daily activity including customer and internal calls, meetings, and customer research.
- Experience in high-tech customer-facing roles such as Customer Success, Technical Support, or Sales.
- Fluent in Italian and English.
- Experience working with software subscription customers.
- Proven track record of overachieving in a sales metrics-driven environment.
- Knowledge of data centre technologies such as virtualization, storage, servers, security, Cloud, and networking would be desirable.
- Andrea joined Nutanix in June 2021. He joined because he found our software product compelling and relevant.
- Prior to Nutanix Andrea worked for Aruba, HPE and has worked in IT since 2018 in Inside & Field Sales roles.
- Andrea likes to find the balance between career and personal life. He enjoys traveling the world and has lived in 9 countries.
- Andrea is looking to hire a highly motivated, quick learner who is "comfortable being uncomfortable".
- Great earnings potential (with achievable targets and uncapped commission, tied to accelerators).
- Work in our new sales hub in Barcelona and play a part in helping grow the office.
- Attractive additional benefits (stock plan options, health insurance, pension, vacation).
- Great growth potential. A place where you can make your mark and advance your career.
The Inside Sales team is a fully hybrid team. You will spent time working from our new Barcelona office and from home, you will feel connected to the team with our weekly meetings, 1-1s and daily slack chats.
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