Senior Content Review Specialist

hace 23 horas


Barcelona, Barcelona, España Job Squad A tiempo completo

Job Squad is a leading recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We specialize in recruiting Scandinavians, Dutch, German, and Finnish professionals for various positions across Europe. Our mission is to help individuals find great jobs abroad while ensuring a smooth transition to their new life in a foreign country.

The Role

We are seeking an experienced Senior Content Review Specialist to join our team in Barcelona. As a key member of our content moderation team, you will be responsible for reviewing and filtering content on a popular social media platform to ensure a safe user experience.

  • Review user flagging reports regarding website content
  • Understand and stay up-to-date with client policies and guidelines
  • Analyse and identify content that does not comply with requirements and flag for action in a timely manner
  • Review reported content within agreed turnaround times and standards of quality
  • Recognize trends and patterns, and escalate issues outside of established policies
  • Use market-specific knowledge and insights to spot and scope solutions to improve user community support
  • Review sensitive content, sometimes involving graphic or disturbing subjects
Requirements

To succeed in this role, you should have:

  • Dutch as your native language and fluency in English (B2)
  • Experience in content moderation, customer service, or other contact center environments
  • Affinity with social media platforms
  • Good understanding and level of computer handling skills
  • Ability to deal with highly sensitive content
  • Awareness of current cultural, political, and social events
  • Professionalism and thoroughness
What's On Offer

We offer a competitive salary of €35,000 - €40,000 per year, depending on experience. Additionally, you can enjoy:

  • A hybrid work model, allowing you to work from office or home in Barcelona
  • Development opportunities within Job Squad
  • Office located with sea views
  • Spanish lessons
  • Bi-weekly, monthly, or quarterly contests with prizes
  • Free group activities such as running, beach volleyball, roller skating, and more
  • Wellness and resilience program for mental and physical health
  • Health insurance discount
  • Free fitness membership
  • Performance bonuses
  • Shifts available: morning (08:00-16:00) and afternoon (16:00-00:00)


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