Global Payroll Solutions Lead

hace 1 mes


Barcelona, Barcelona, España Adp, Inc. A tiempo completo

**Job Overview**

We are seeking a highly skilled Global Payroll Solutions Lead to join our team at Adp, Inc. This is a 100% dedicated role for our ADP Global Payroll Clients.

**Key Responsibilities**

  • Develop and manage strong, productive relationships with key client contacts to ensure client satisfaction, retention, and growth.
  • Collaborate with Client Success Leaders and other ADP teams to retain assigned clients, deliver best-in-class services, and influence additional business.
  • Manage multi-country/multi-region/multi-product portfolios of clients across multiple time zones.
  • Oversight of contract (re)negotiations, financial impact analysis, and utilization of tools, communications, processes, client satisfaction, and retention activities.

**Requirements**

  • A strong combination of account management/relationship building skills and tool/process utilization.
  • Year-over-year increases in customer satisfaction indexes, client retention rates, contract renewals, referencability, client footprint, and revenue growth.
  • Effective management of client portfolios to ensure client satisfaction, retention, and growth.

**What You'll Need**

  • A Bachelor's degree or equivalent experience.
  • 5+ years of experience in client-facing roles, preferably in payroll solutions.
  • Proven track record of driving client success and growth.

**Compensation & Benefits**

The estimated salary range for this position is $120,000 - $180,000 per annum, depending on qualifications and experience.



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