Global Payroll Solutions Lead
hace 1 mes
**Job Overview**
We are seeking a highly skilled Global Payroll Solutions Lead to join our team at Adp, Inc. This is a 100% dedicated role for our ADP Global Payroll Clients.
**Key Responsibilities**
- Develop and manage strong, productive relationships with key client contacts to ensure client satisfaction, retention, and growth.
- Collaborate with Client Success Leaders and other ADP teams to retain assigned clients, deliver best-in-class services, and influence additional business.
- Manage multi-country/multi-region/multi-product portfolios of clients across multiple time zones.
- Oversight of contract (re)negotiations, financial impact analysis, and utilization of tools, communications, processes, client satisfaction, and retention activities.
**Requirements**
- A strong combination of account management/relationship building skills and tool/process utilization.
- Year-over-year increases in customer satisfaction indexes, client retention rates, contract renewals, referencability, client footprint, and revenue growth.
- Effective management of client portfolios to ensure client satisfaction, retention, and growth.
**What You'll Need**
- A Bachelor's degree or equivalent experience.
- 5+ years of experience in client-facing roles, preferably in payroll solutions.
- Proven track record of driving client success and growth.
**Compensation & Benefits**
The estimated salary range for this position is $120,000 - $180,000 per annum, depending on qualifications and experience.
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