Senior Network Support Specialist
hace 3 semanas
At NTT DATA, we're seeking a skilled Senior Network Support Specialist to join our team.
A successful candidate will have a strong background in IT infrastructure and be able to provide expert-level support to our clients. The ideal candidate will have excellent communication skills, a keen eye for detail, and be able to work well under pressure.
The Senior Network Support Specialist will be responsible for monitoring client infrastructure, identifying and resolving technical incidents, and ensuring seamless service delivery. This role will also involve collaborating with cross-functional teams to identify opportunities for process improvement and implementing changes to improve efficiency.
Key Responsibilities:
- Monitor client infrastructure and identify potential issues before they become major problems
- Investigate and resolve technical incidents in a timely and efficient manner
- Collaborate with cross-functional teams to identify opportunities for process improvement
- Implement changes to improve efficiency and reduce service disruptions
Requirements:
- Strong background in IT infrastructure and network support
- Excellent communication and problem-solving skills
- Ability to work well under pressure and meet deadlines
- Collaborative mindset and willingness to work with cross-functional teams
About NTT DATA:
NTT DATA is a leading IT services provider dedicated to delivering innovative solutions that drive business value. We're a company that's passionate about making a difference and committed to helping our clients succeed in a rapidly changing world.
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