Digital Payments Support Specialist
hace 1 semana
We are seeking a highly skilled Digital Payments Support Specialist to join our team in Barcelona, Spain.
About the RoleThis is an exciting opportunity to work as part of our customer experience and business consultancy team, providing top-notch support to our clients. As a Digital Payments Support Specialist, you will be responsible for handling first-line administrative support requests via phone and email, assisting new customers with account activation, transaction status queries, and financial requests.
You will also provide additional product information, ensuring continuity of the merchant business by responding quickly and correctly. Strong communication and problem-solving skills are essential for this role, as you will work closely with clients and colleagues to resolve issues efficiently.
We are looking for a dedicated individual who is passionate about technology and analytics, with a positive attitude towards change and a strong ability to handle conflicts in a constructive manner. If you are a team player with excellent listening skills and a service-minded approach, we encourage you to apply.
What We OfferIn return for your hard work and dedication, we offer a competitive salary of around €28,000-€32,000 per year, depending on experience. Our benefits package includes:
- Indefinido contract
- 39 hours per week, Monday to Friday, 8:30 am - 6:00 pm
- Training program (2-4 weeks) followed by a practical period (4 months)
- Equipment provided
- Hybrid system after a few months in the company
- Spanish lessons
- Meal allowances possible
- Constant training
- International environment
- Support from the company regarding NIE and SSN
We also offer a unique opportunity to work in a dynamic and active urban environment, surrounded by beautiful beaches, mountains, and a diverse cultural scene. Our startup and innovation hub provides exciting opportunities for growth and development.
If you are interested in this exciting opportunity, please send us your CV or check our other job openings in Customer Service in Barcelona.
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