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Billing and Collections Coordinator

hace 2 meses


Ortigas Asturias Spain Robinsons Land Corp - Robinsons Homes A tiempo completo
Job Summary

We are seeking a highly skilled Credit and Collections Specialist to join our team at Robinsons Land Corp - Robinsons Homes. The successful candidate will be responsible for handling the billing and collection process, ensuring timely and accurate payments from our clients.

Key Responsibilities
  1. Account Servicing
  • Attend to client inquiries and concerns regarding their accounts, including deferment of deposit of post-dated checks.
  • Acknowledge and secure post-dated checks for safekeeping.
  • Prepare and submit post-dated check warehousing text files to the bank and transmit physical checks.
  • Monitor and reconcile maturing post-dated checks, prepare POS reports as needed, and reconcile to abstract reports from the bank.
  • Set up accounts for clients with payments through Auto Debit Arrangement (BPI and BDO) and generate maturity reports.
  • Prepare adjustment advice for collection requests, including standard discounts, movement of due dates, reclassification of payments, restructuring, refinancing, and waiver of penalties.
  • Prepare affidavits of release and quitclaim for refund checks.
  • Monitor daily inward returned checks reports from the bank and identify bounced checks for DM and SAP.
  • Book in-house financing and evaluate the creditworthiness of clients for housing units.
  • Prepare certificates of full payment and purchase, online and manual clearing sheets, and statement of accounts.
Delinquent Account Follow-up
  • Follow up on payment of delinquent accounts through telephone, mail, and email.
  • Follow the approved collection process, including sending reminder letters, demand letters, final demand letters, notice to cancel, and notice of cancellation.
  • Document bounced checks through DM and follow up on replacement checks, sending bounced check letters, bounced check demand letters, and bounced check legal letters.
  • Process requests from clients, such as holding check deposits for pull-out to the bank.
  • Offer remedies to restructure accounts to prevent cancellation.
  • Process deferment of cancellation requests from clients.
Reporting
  • Generate past due reports, ageing reports, active accounts or unpaid accounts, cancellation reports, collection reports, maturing post-dated checks reports, bounced check reports, fully paid accounts reports, and joint venture sharing reports.
Other Responsibilities
  • Enroll and renew life and fire insurance and HGC for clients.
  • Perform bank reconciliation, clean up unreceipted remittances and deposits, and unreconciled returned checks.
  • Monitor bank remittances from overseas clients and direct deposits from local clients.
  • Replenish documents and receipts versus RFCV.
  • Monitor and consolidate reports of DCRs from the region.
  • Tag cleared checks for incentive check processing.
  • Prepare monthly RSC billing.

Requirements

The ideal candidate will have a strong background in finance and accounting, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. A bachelor's degree in a related field is required, and relevant work experience is preferred.

Compensation

The salary for this position is Php18,000.00 to Php19,000.00 per month.