Senior System Engineer
hace 2 semanas
We are seeking a highly skilled System Engineer to join our DaaS Competence Center as a Desktop as a Service Expert. As a key member of our team, you will be responsible for ensuring the smooth operation of our virtualized desktop environments and providing exceptional technical support to our customers.
Key Responsibilities- Customer Onboarding: Ensure that new customers are properly set up and configured to meet their needs.
- Technical Support: Provide primary technical support to customers, ensuring regular communication and guidance throughout the onboarding process.
- Knowledge Sharing: Share knowledge and best practices with colleagues to improve the overall quality of our services.
- Project Participation: Participate in project groups to design and implement new management environments and tools.
- Automation and Innovation: Collaborate with the team to identify opportunities for automation and innovation, and implement solutions to improve efficiency and customer satisfaction.
- Problem Solving: Proactively identify and resolve technical issues, and communicate progress and solutions to customers.
- Documentation and Knowledge Management: Ensure up-to-date documentation and knowledge sharing within the team.
- Experience: Minimum 4 years of experience as a System Engineer in medium to large ICT environments, with a focus on virtualized desktop environments.
- Technical Skills: Proficiency in one or more of the following: Citrix Virtual Desktop, Remote Desktop Services (RDS), Azure Virtual Desktop, or Omnissa/Vmware Horizon.
- Education: Higher professional education working and thinking level.
- Language Skills: Fluent in English, with strong verbal and written communication skills.
- Additional Skills: Experience with IT service management tools like TOPdesk is a plus.
- Full-time Job: 40 hours per week.
- Competitive Salary: Based on experience and skills.
- Annual Salary Review.
- International Environment.
- Hybrid Work Model: 2 days in the office in Alicante and 3 days remote.
- Long-term Stable Project.
- Internal Growth Potential.
- Regular Team Outings in Alicante.
- Annual Team Meetings in the Netherlands.
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