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Travel Customer Service Expert
hace 1 semana
**Company Overview**
Ttec is a leading customer experience company that has been helping businesses build engaged and profitable customer experiences since 1982. We pride ourselves on delivering exceptional service and technology to our clients.
**Salary and Benefits**
We offer a competitive salary of approximately $40,000 per year, plus benefits such as 25 days of annual leave, relocation assistance, and performance bonuses. Our compensation package is designed to attract and retain top talent in the industry.
**Job Description**
As a Travel Customer Service Expert at Ttec, you will be responsible for resolving customer issues and providing excellent service to clients. Your primary goal will be to ensure that customers have a positive experience with our brand.
**Key Responsibilities**
- Answer incoming communications from customers via voice, chat, or email
- Conduct research to provide accurate answers and resolve customer issues
**Requirements**
To be successful in this role, you will need to possess:
- Fluency in German and English
- A high school diploma or equivalent
- At least 6 months of customer service experience
- Excellent communication and problem-solving skills
- The ability to work in a fast-paced environment and meet deadlines
**What We Offer**
In addition to a competitive salary and benefits, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a chance to make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and are looking for a new challenge, we encourage you to apply for this exciting opportunity.
