Digital Product Data Specialist

hace 3 días


Barcelona, Barcelona, España Agilent A tiempo completo
About the Role

We are seeking a highly skilled Digital Platform Analyst to join our Product Information Management (PIM) team. As a key member of our digital platform team, you will be responsible for supporting the development of new digital customer solutions and ensuring the accuracy, consistency, and completeness of product information across all digital channels.

Key Responsibilities
  • Support ongoing initiatives to drive digital customer solutions into the market, working closely with platform managers to define requirements and clarity.
  • Act as a subject matter expert to onboard new divisions and products into PIM, developing relationships with divisional and business unit stakeholders.
  • Coordinate with stakeholders to define and expand data models and attribution for new products and acquisitions, ensuring seamless integration into our omnichannel data model.
PIM System User Support
  • Manage governance operational processes, including Service Desk requests, to ensure efficient issue resolution.
  • Implement governance requests to support the OneAgilent omnichannel data model, collaborating with content strategists and information architects to improve customer experience.
  • Drive continuous initiatives to improve the operational efficiency of PIM, empowering the localization team to operationalize translation processes.
User Documentation and Training
  • Create and deliver user documentation, including operational and governance process flows and user playbooks, to ensure seamless onboarding and training of new PIM users.
  • Develop self-serve help tools, such as reference videos and FAQs, to support stakeholders and promote autonomy.
Data Modeling, Standardization, Cleanup, and Migration/Conversion
  • Work with data stewards and PCS to monitor data integrity, identifying areas for improvement and implementing corrective actions to maintain data quality.
Estimated Salary: $90,000 - $110,000 per year

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