International Consumer Service Manager
hace 4 días
About the Position
This is a unique opportunity to join Robert Walters as an International Consumer Service Manager in Barcelona, Spain. As a seasoned professional in customer service, you will be responsible for delivering exceptional customer experiences and leading consumer care projects coordination.
Key Accountabilities
- Support Consumer Care Operations order to cash process
- Support Consumer Care Experience team (brands, products, promotions, general requests…)
- Lead Consumer Care projects coordination
What You Will Need
- University Degree
- Minimum 1 year of experience in a similar position
- Fluent in English & Spanish
- Skills: SAP, OTC processes, Excel (advanced)
Success Profile
To succeed in this role, you will be a charismatic leader with excellent communication and interpersonal skills, able to motivate and guide your team to deliver exceptional customer experiences.
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