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Business Intelligence Analyst

hace 1 mes


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
Business Intelligence Analyst

Teleperformance Spain is a leading customer experience management company seeking a highly skilled Business Intelligence Analyst to join our team.

Key Responsibilities:

  • Communicate with internal stakeholders to understand business needs and identify opportunities for improvement.
  • Analyze data to investigate feedback and identify areas for strategic and operational enhancements.
  • Develop and implement data-driven recommendations to improve business processes and outcomes.
  • Collaborate with external stakeholders to understand their needs and provide data-driven insights to support business decisions.
  • Produce high-quality reports and presentations to communicate findings and recommendations to stakeholders.

Requirements:

  • IT/Technical/Quantitative degree or equivalent working experience as a Business Analyst.
  • Knowledge of SQL, Python, and data visualization tools.
  • Working experience with Power BI and financial analysis.
  • Excellent analytical and communication skills.
  • Ability to work under pressure and meet deadlines.

About Teleperformance Spain:

Teleperformance Spain is a leading customer experience management company with over 4,700 employees in 10 sites across Spain. We are committed to providing exceptional customer experiences and are seeking a highly skilled Business Intelligence Analyst to join our team.