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Business Intelligence Analyst
hace 1 mes
Teleperformance Spain is a leading customer experience management company seeking a highly skilled Business Intelligence Analyst to join our team.
Key Responsibilities:
- Communicate with internal stakeholders to understand business needs and identify opportunities for improvement.
- Analyze data to investigate feedback and identify areas for strategic and operational enhancements.
- Develop and implement data-driven recommendations to improve business processes and outcomes.
- Collaborate with external stakeholders to understand their needs and provide data-driven insights to support business decisions.
- Produce high-quality reports and presentations to communicate findings and recommendations to stakeholders.
Requirements:
- IT/Technical/Quantitative degree or equivalent working experience as a Business Analyst.
- Knowledge of SQL, Python, and data visualization tools.
- Working experience with Power BI and financial analysis.
- Excellent analytical and communication skills.
- Ability to work under pressure and meet deadlines.
About Teleperformance Spain:
Teleperformance Spain is a leading customer experience management company with over 4,700 employees in 10 sites across Spain. We are committed to providing exceptional customer experiences and are seeking a highly skilled Business Intelligence Analyst to join our team.