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Job Summary:
The Spa Receptionist at Boho Club is responsible for delivering exceptional service to our clients and guests. As a key member of our team, you will be the first point of contact for our visitors, providing a warm and welcoming experience.
Key Responsibilities:
- Greet and welcome all guests, ensuring a positive and memorable experience.
- Answer phone calls and respond to inquiries in a professional and courteous manner.
- Assist guests with questions regarding spa services and products, providing expert recommendations and advice.
- Book appointments and manage the guest check-in process, ensuring seamless and efficient service.
- Assist with transitional cleaning of the spa and relaxation area as needed, maintaining a clean and safe environment for our guests.
Requirements:
To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will be a team player, with a strong focus on delivering exceptional customer service.