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Senior Sales and Customer Service Manager

hace 1 semana


Marbella, Málaga, España TOM FORD FASHION A tiempo completo
About the Job Description

This Senior Sales and Customer Service Manager role entails supporting the Store Manager in budgeting and reporting, while also monitoring store performance to achieve sales targets and KPIs. Key Accountabilities include:

  • Supporting the Store Manager in sales, customer service, and training
  • Budgeting and reporting support
  • Monitoring store performance to achieve sales targets and KPIs
  • Creatng a personalized shopping experience for customers

To excel in this position, you will require:

  • Previous experience in a similar role within Luxury Retail
  • Knowledge of fashion trends
  • Passion and knowledge of selling ceremony
  • Fluent English language skills
  • Experience in Clientelling activities and CRM
  • Target-focused approach

By joining TOM FORD FASHION, you will become part of a global organization that values diversity and encourages individual expression. We look forward to welcoming you to our team