Data Center Critical Environment Specialist
hace 3 semanas
Job Summary
As a Critical Environment Technician at Microsoft, you will play a key role in maintaining the critical infrastructure that keeps our datacenters up and running. This includes coordinating with suppliers, recognizing safe versus unsafe work environments, and having a hands-on understanding of critical environment equipment.
About the Role
As a member of the Cloud Operations & Innovation (CO+I) team, you will be responsible for performing various types of maintenance, responding to onsite incidents, and using telemetry and other platforms to monitor equipment performance and operations.
About Microsoft
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Responsibilities
- Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
- Inspect and supervise critical environment-related facility equipment regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
- Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
- Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures.
- Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
- Provides consultation to lower-level colleagues in troubleshooting systems and problems.
- Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments (JHAs), environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
Qualifications
- High School Diploma, GED, or equivalent.
- Proven experience in mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
- Ability to travel between different Data Centers in Madrid - Driving license is mandatory.
Background Check Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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